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Returns Policy

Our full Returns Policy is available in our Terms and Conditions.

If you are not completely satisfied with your purchase, please email customer services @ sales@allsortzuk.com in the first instance to obtain an RMA number (Return Merchandise Authorisation).

Please return the item(s) to be received in their original condition*, in line with our returns period.  Our returns period for full price items is 14 days from despatch.

* Returned items should be unworn, unwashed, in a saleable condition, and in original packaging.  Any items returned not meeting these standards will not be refunded and the item(s) returned to you. Underwear and swimwear items with a gusset are non-returnable due to hygiene reasons.

When returning any item(s) please allow 3 working days from the day the parcel is received by us for your refund to be processed.

The cost of returning the item is the responsibility of the customer.

Please do not send your item back before you have been contacted by a member of our Customer Service Team.

Faulty Items

We strive to ensure that garments reach you in excellent condition.  However, if you do find that you have received a faulty garment or the wrong item has been sent to you please contact our team @ sales@allsortzuk.com quoting your order number.  Please do not send your item back before you have been contacted by a member of our Customer Service Team.

Returning Items by Post

Please post your item back to:

Returns Department

Allsortz Uk Retail Ltd
Unit R2
Tenterfields Business Park
Halifax
West Yorkshire
HX2 6EQ
United Kingdom

Please quote the RMA number (Return Merchandise Authorisation) you have been given by our Customer Service Team.